We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We may collect personal information including, but not limited to, your name, contact details, usage data, and any other information you provide when using our services or contacting us. Information may be collected directly from you or through third parties with your consent.
2. Use of Personal Information
Your personal information may be used for purposes including:
- Providing and improving our products and services
- Communicating with you
- Marketing and promotional purposes (where permitted by law)
- Complying with legal obligations
3. Disclosure of Personal Information
We may disclose your personal information to:
- Service providers and contractors
- Legal or regulatory authorities when required
- Third parties with your consent
We do not sell your personal information.
4. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Your information may be stored in physical or electronic form, including cloud-based services located in or outside Australia.
5. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate or outdated. Requests should be made in writing.
6. Cookies and Website Analytics
Our website may use cookies and analytics tools to enhance your user experience. You may control cookie settings through your browser.
7. Overseas Disclosure
Your personal information may be disclosed to overseas recipients, including cloud service providers. Where this occurs, we take reasonable steps to ensure the recipient complies with privacy laws or is otherwise bound by legally enforceable privacy obligations.
8. Complaints
If you have concerns about how your personal information is handled, you may contact us to lodge a complaint. We will respond promptly and seek to resolve any issues in a fair and timely manner. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).